Tsunami Help Fr/Helpline Numbers

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Vous pouvez trouver une liste des numéros d'aide et de secours pour toutes les zones touchées.

Table of contents

India

  • Country Wide Helpline +91 11 2309 3054
  • Pre Fabricated Toilets, contact Sintex Industries Ltd - +91-2764-224301/2/3/4/5

Delhi

  • Ministry of External Affairs
    • Shri Talmiz Ahmad
    • Addl. Secretary (AD) Ministry of External Affairs New Delhi
    • Tel: +91-11-2301 1849 (Off)
    • Tel: +91-11-2338 2248 (Res)
    • Email: asad@mea.gov.in and prasad@mea.gov.in
    • 24 Hours Control Room
      • Ministry of External Affairs
      • Tel.No. +91-11-2301 1954, 2301 2292, 2301 7160
      • Fax.No. +91-11-2301 3945, 2301 0889
    • Additional Helpline +91 11 2309 3054
    • Report missing children at Childline 1098

Andaman and Nicobar Islands

  • Emergency Numbers
  • Secretariat,
    • +91-3192-233110, +91-3192-234087,
  • Deputy Commissioner's Office,
    • +91-3192-231945, +91-3192-233089,
  • Inspector General of Police,
    • 100, +91-3192-232100,
    • FAX: +91-3192-239693
  • Special Cell for those whose relatives are stranded in
    • Andaman & Nicobar, Kolkata 22116869, 22110041,
    • Chennai 22560022,
    • Delhi 25674270, 25672226
  • Indian Airlines have evacuated record number of people from Port Blair and are willing to help those who want to send relief materials to Andaman. Here are the numbers to contact:
    • Regional Directors of Indian Airlines can be contacted for transportation of relief material on the following numbers:
      • Northern region (Delhi): 25672800;
      • Eastern region (Kolkata): 22116953;
      • Southern region (Chennai): 22561070 and
      • Western region (Mumbai): 26156788.
    • Special cells have also been set up to disseminate flight information. The telephone numbers of these are:
      • Kolkata: 22116869 and 22110041;
      • Chennai: 22560022;
      • Delhi: 25674270 and 25672226;
      • Mumbai: 26256986.
    • Source: The Hindu

Andhra Pradesh

Kerala

  • State Secretariat Disaster Management
    • Control Room +91-471-2333198, +91-471-2518700

Orissa

  • Rourkela 0661 2500239
  • Bhubaneshwar 0674 2400161, 1674 2322977

Pondicherry

  • State Relief Commissioner 1070Regional Relief Commissioner 1077

Tamil Nadu

  • Chennai Corporation Emergency numbers:
    • +91-44-2538 3783
    • +91-44-2538 4670
    • +91-44-2538 1330
  • Cuddalore District
    • Cuddalore District: Contact Details for Relief Operations Office Telephone Numbers
    • Collector's office:04142-230999,04142-230651 to 54 & 04142-230666.
    • PA(General) to Collector:04142-220956,230651.
    • Collector's Camp Office:04142-230777
    • Collector's Camp Office(Fax):04142-230555
    • Email:collrcud@tn.nic.in
    • Project Officer, District Rural Development Agency 9433 32309
    • District Revenue Officer 94433 85580
    • For Chidambaram and surrounding villages - 04144 253950 (Sub Collector)
    • For Killai and surrounding villages - 04144249228, 94439 88443
    • For Missing Persons - Contact Taluk Office 04142 295010/ 295015/ 98423 51000, 98423 45000.
  • Nagapattinam District: 04635 242 999, 04635 248 777.
    • Nagapattinam:Office Telephone Numbers
    • Collector's office:04365-253080,04365-252700 & 04365-247800.
    • District Revenue Officer:04365-253050.
    • Collector's Camp Office:04365-247800.
    • Collector's Camp Office(Fax):04365-253086.
    • Email:collrngp@tn.nic.in
  • Kanyakumari District:
    • Contact Details for Relief Operations Office Telephone Numbers
    • Collector's office:04652-279090,04652-279091 & 04652-279555.
    • PA(General) to Collector:04652-278019.
    • Collector's Camp Office:04652-260666.
    • Collector's Camp Office(Fax):04652-260999
    • Email:collrkkm@tn.nic.in
  • Kancheepuram District:
    • Contact Details for Relief Operations Office Telephone Numbers
    • Collector's office:04112-237433,04112-238478,04112-237102
    • District Revenue Officer:04112-237945
    • Collector's Camp Office(Fax):04112-238477
    • Email collrkpm@tn.nic.in
  • Doctors offering free medical treatment: Dr. G. S. Kailaash, Srinivas Poly Clinic and Lab, 203, Kutcheri Road, Mylapore.
    • Phone 52064051; Dr. K. R. Muthuswamy, Second Trust Main Road, Mandavelipakkam,
    • Phone: 24951736; for free treatment of children: Dr. Chithra Kailaash (Phone 52064051); free medicare: M.K. Nursing Home, 25, R.S.M. Road, Old Washermenpet; Sugam Hospital, Tiruvottriyur; Venkateswara Hospital, 121 A, Chamiers Road, Nandanam, 52125212;

High Commissions, Consulates, Embassies in India

  • Sri Lankan Deputy High Commission 196, TTK Road, Alwarpet, Chennai-600 018
    • +91-44-24660353
    • +91-9840064128
    • +91-9444010999
    • Fax: +91-44-24987894

Indian Diplomatic Links in other countries

  • Indonesia - Jakarta
    • +62-21-5204153
    • +62-21-5204160
    • eoijkt@indo.net.id
    • ambindia@indo.net.id
  • Malaysia - Kuala Lumpur
    • +603-2095 3369
    • +603-20933507
    • +603-2092 5826
    • highcomm@po.jaring.my, fsch@po.jaring.my
  • Maldives - Male
    • +960-324857
    • +960-323015
    • +960-324778
    • +960-771728
    • hoc.male@mea.gov.in, Itm.male@mea.gov.in
  • Singapore
    • +65-90262595
    • +64-97536565
  • Sri Lanka - Colombo
    • +94-11-2472684
    • +94-11-2422788
    • +94-11-2446403
    • +94-11-2448166
    • hoc.Colombo@mea.gov.in
  • Thailand - Bangkok
    • +662-2604166
    • +662-2580300 thru 05
    • +662-2584627/2621740
    • indiaemb@mozart.inet.co.th

Indonesia

Maldives

  • Country wide helpline - 44 20 7224 2149

Malaysia

Malaysia Sets Up Asian Disaster Fund For Tsunami Victims Malaysia has set up a special fund named "Asian Tsunami Disaster Fund - Foreign Ministry" to enable the government and Malaysians to contribute humanitarian aid to victims of the tsunami disaster that struck many countries around the Indian Ocean.

Contributions in cash could be made by cheque to "Tabung Bencana Tsunami Asia - Kementerian Luar Negeri" and sent to the Ministry of Foreign Affairs, Wisma Putra, Precinct 2, 62602 Putrajaya.

The ministry could be contacted at telephones 03-8887 4000; 03-8887 4386; 03-8887 4332; 03-8887 4321 or fax 03-8889 1717 and 03-8889 2834.

The operation centre in Colombo is located in the Malaysian High Commission; telephone no. 00-94-11-2554 681/682/683; fax 00-94-11-2554 684 and e-mel: mwcolmbo@eureka.lk or malcon@eureka.lk (Consular).

The officers who can be contacted are High Commissioner Nazirah Hussain; Second Secretary/Head of Chancery Mohamed Farid Mohamed Arif and Third Secretary (Administration and Consular) Aminudin Othman.

In Thailand, the centre is in the temporary office of the Malaysian Consulate-General in Phuket; telephone no. 00-66-76-220-1923; fax 00-66-76-220-196 and e-mel: mwsgkhla@hatyai.inet.co.th.

The officers who can be contacted are High Commissioner Nazirah Hussain; Second Secretary/Head of Chancery Mohamed Farid Mohamed Arif and

Third Secretary (Administration and Consular) Ahmad Sabri Mohamed Tahir.

In India, the centre is in the Malaysian Assistant High Commissioner's office in Chennai; telephone no. +91-44-2498 2306; +91-44-2498 2558; fax +91-44-2498 2405 and e-mel: mwmadras@md2.vsnl.net.in.

The officers who can be contacted are Deputy High Commissioner Rosli Ismail and Third Secretary Mohamed Yusof Ahmad.

In Indonesia, the officers who can be contacted are Malaysian Consul General in Medan Mohamed Yusof Abu Bakar and Consul (Administration and Consular) Wan Nor Haimi Wan Mahmud; telephone no. 00-62-61-451342/4535 271/4523 3992; fax 00-62-61-4534 4681 and e-mel: mwmedan@indosat.net.id.

Source: Bernama

  1. posted by Atheistbishop : 5:12 PM 0 comments

Seychelles

  • Country wide helpline 248 321 676

Sri Lanka

  • Emergency Disaster Unit at the Presidential Secretariat
    • 0112435082, 0114733531, 0112437365, 0114733427
  • Country wide helpline for local residents - 94 11 5361938
  • Country wide helpline for tourists - 94 11 536 1938
  • Sri Lanka Army - Call for Humanitarian Assistance
    • Tel: 009412355180/ 2446777
    • Mobile: 0777 3082585
    • Fax: 009412541755
  • Sri Lanka missing persons information, please email: infolbc@lankabellnet.com (Sri Lanka Broadcasting Corp)
  • Special Coordinating Unit, President's Office
    • 011 2435082, 011 4733531, 011 2437362, 011 4733427

Thailand

  • To call Thailand from overseas, replace the prefix 0 in each phone number with +66 (Thai country code)

BangkokPost has published an updated list of telephone numbers for people who are looking for information in Thailand. It also has information on where to find missing people, where to donate clothes in Bangkok, where to donate blood etc. http://www.bangkokpost.com/catastrophecontact.php


  • Country Wide helpline - 066 2643 5262, 2643 5000
  • Emergency Phone numbers: +6676214492, +6616432755
  • Aid centre, Krabi: 07 561 1302, 07 562 4161 to 3
  • Aid centre, Phang Nga: 07 641 1525, 07 641 1179
  • Aid centre, Phuket: 07 621 7833, 07 621 6101, 07 621 1001
  • Aid centre, Ranong: 07 781 3401 to 3, 07 782 3257
  • Aid centre, Satun: 01 370 0404, 09 979 1077, 07 472 2121 to 2, 07 472 2296
  • Aid centre, Trang: 07 521 7513, 07 521 4382
  • Bangkok Helpline - 0062 26404166
  • Foreign Ministry's Call Centre 02-6435262
  • Krabi Call Centre 198 (Thai), 199 (English) or 075-611302, 075-624161-3
  • Krabi Provincial Hall: 07 561 1381, 07 561 1055
  • Meteorological Department 02-3994568
  • Narenthorn EMS Centre (http://www.narenthorn.or.th) - Tel: 02-5901669
  • Navy Joint Civil Afairs 02-4754521
  • Phangnga Call Centre 198 (Thai), 199 (English) or 076-411525, 076-411179
  • Phuket Call Centre 198 (Thai), 199 (English) or 076-216101, 076-211001
  • Prime Minister's Office Call Centre 1376
  • Ranong Call Centre 198 (Thai), 199 (English) or 077-813401-3, 077-823257
  • Royal Thai Air Force Help Centre 02-5341702, 02-5341709
  • Satun Call Centre 198 (Thai), 199 (English) or 074-722121-2, 074-722296
  • Trang Call Center 198 (Thai), 199 (English) or 075-214382

Embassies and consulates in Bangkok - websites (http://mypage.bluewin.ch/caccia/thailand.html) | phone numbers:

  • Australia +66 2 287 2680
  • Belgium +66 2 679 5454
  • Canada +66 2 636 0540
  • China +66 2 245 7032, +66 2 245 7033 or +662 245 7036
  • Denmark +66 2 213 2021, +66 2 213 2022, +66 2 213 2023, +66 2 213 2024, +66 2 213 2025 or +66 2 245 7036
  • Finland +66 2 256 9306, +66 2 256 9307, +66 2 256 9308, +66 2 256 9309
  • France +66 2 266 8250, +66 2 266 8251, +66 2 266 8252, +66 2 266 8253, +66 2 266 8254, +66 2 266 8255, +66 2 266 8256 or +662 266 0550, +662 266 0551, +662 266 0552, +662 266 0553
  • Germany +66 2 287 9000
  • Ireland +66 2 638 0303
  • Israel +66 2 260 4854, +66 2 260 4855, +66 2 260 4856, +66 2 260 4857, +66 2 260 4858, +66 2 260 4859
  • Singapore +66 2 286 2111
  • Sweden +66 2 263 7200
  • UK +66 2 253 0191, +66 2 253 0192, +66 2 253 0193, +66 2 253 0194, +66 2 253 0195, +66 2 253 0196, +66 2 253 0197, +66 2 253 0198, +66 2 253 0199
  • USA +66 2 205 4000.
  • Bangkok Hospital: 02 310 3330
  • Suk Samran Hospital, Ranong: 07 784 4143
  • Kapoe Hospital, Ranong: 07 789 7016
  • Phuket Wachira Hospital, Phuket: 07 621 1114
  • For donations of articles and medications: 02 241 7498
  • Tourism Police: 1155
  • Highway Police: 1193
  • Tourism Authority of Thailand: 1672, 02 253 7418; website: www.tat.or.th
  • Communication Safety Centre: 02 280 8000, 1356
  • Task force operation centre, Transport Ministry: 02 283 3144
  • Navy task force operation centre: 02 475 4521; website: www.navy.mith/sctr/navynews
  • Tourism and Sports Ministry: 02 216 5440
  • Thai Airways International: 07 621 1195, 07 632 7194
  • For speedy immigration process: 07 627 3213, 07 621 3079
  • For travel documents to the disaster victims: 07 621 1195, 07 632 7230, 07 32-7194
  • Agriculture and Cooperatives Ministry: 1170, 02 281 9401, 02 281 5836
  • Thai Red Cross Society: 02 256 4033, 02 256 4034, 02 256 4035

Other Helplines/ Services

  • Multiple Countries
    • Apollo Hospitals in Chennai, Hyderabad, Vishakapatnam, Kakinada, Madurai and Colombo are gearing up to manage the situation and any future emergency. A helpline has been created so people can reach them. Apollo is coordinating relief activities for the victims.
      • Get in touch with them at 21, Greams Lane, Chennai 06, Ph: 044 28294343/ 28293982/ 1600 331066 (toll free)
    • Thomas Cook Helpline +91 22 2529 7777
    • Unicef Press Officers coordinating information
      • Matin Dawes for India, Sri Lanka, Maldives - 977-1-417-082 Ext 222
      • Shantha Bloemen for Indonesia, Thailand and Malaysia - 6623569407
      • Damien Personnaz for Unicef Geneva - 41229095716
      • Alfred Ironside, Unicef HQ, New York - 12123267261
  • Transportation
    • Emirates Helpline Numbers
      • Emirates has activated 24-hour Customer Help lines for information relating to the airline’s services.
      • Dubai 24-Hour Helpline (+971.4) 214-4021
      • Sri Lanka – Colombo (+94.1) 230-0200
      • India – Chennai (+91.44) 558-34444
      • India - Mumbai (+91.22) 287-97979
      • Indonesia – Jakarta (+62.21)574-2440
      • Thailand – Bangkok (+66.2) 2664-1040
      • Malaysia – Kuala Lumpur (+60.3) 2058-5888
      • Maldives – Male (+960) 314-945 / 325-491
      • Bangladesh – Dhaka (+880.2) 989-2801
      • Customers of Emirates Holidays, which is contacting affected customers through on-site representatives, can call the Dubai emergency mobile number (+971.50) 624-2539 round the clock for more information.
    • Indian Airlines
      • Relief Flights. Contact Regional Directors:
        • Northern Region (Delhi) 011-25672800
        • Eastern Region (Kolkata) 033-22116953
        • Southern Region (Chennai) 044-22561070
        • Western Region (Mumbai) 022-26156788
      • Flight information
        • Kolkata - 22116869, 22110041
        • Chennai - 22560022
        • Delhi - 25674270, 2562226
        • Mumbai - 26156986
    • Thomas Cook Helpline +91 22 2529 7777
  • Potable Drinking water in India - Tamil Nadu, Unicef - Contact Janet Michaels - +91-44-24350332

Helpline - Other Countries

  • Australia
    • Australian Citizens Enquiry 1800 002214
    • Australians in need of consular assistance, contact Canberra emergency centre 61 1300 555 135
    • Australians in need of help in Phuket can contact the temporary consular office in Phuket's Hilton Hotel at Thanon Patak, Karon Beach, 66 76 370 672
  • Belgium
    • In Belgium, the ministery of foreign affairs opened a call center for information about Belgians who were there at the time: +32 (0)2 501 40 01
    • Malaysian Embassy in Belgium: +32 (0)2 776 03 40
  • Canada
    • Canadians Citizens Enquiry 1-800-606-5499 (Foreign Affairs Emergency Operation Centre)
  • France
    • Apollo: 08-673 84 00
    • Cellule de crise du ministère des Affaires étrangères 01.45.50.34.60
    • Club Méditerranée: 0810.810.810
    • Foreign Office earthquake helpline number is 0207 008 0000.
    • Fram: 05.62.15.17.83
    • Fritidsresor: 08-720 74 69
    • Nouvelles Frontières et TUI: 01.45.16.77.79
    • UD: 08-405 41 00 ud-kc@foreign.ministry.se
  • Netherlands
    • The Netherlands' ministry of Foreign Affairs has opened a crisis call center at +31 (0)70 3487770.
  • Philippines
    • Filipino Helpline number 834 3333/ 6992
  • Portugal
    • Portuguese's ministry of Foreign Affairs crisis management unit can be reached at 351 21 3946908/ 351 21 3946912/ 351 21 3946907
      • The following information is from the Portuguese Foreign Ministry to the Portuguese citizens who are affected by this Tsunami in SE Asia:
      • A todos os que nos lerem e precisem de qualquer apoio,é favor contactar a Embaixada de Portugal em Banguecoque:
        • Chancelaria de Portugal em Banguecoque:
          • 26, Bush Lane - Banguecoque 10500 - (junto do Hotel Sheraton),Telefone: 00 66 22 34 21 23
      • Encarregado de Negócios
        • Dr. Jorge Marcos - 00 66 920 17 646.
        • Drª Pralom, telefone: 00 66 70 83 88 65 (para apoio a cidadãos portugueses)
      • Contacto em Macau:
        • Consul-Geral em Macau: Dr. Moitinho de Almeida - 00 853 65 52 223.
      • Source: Ricardo
  • Sweden
    • Emergency numbers and contact for Swedes in S.E.Asia
Foreign office
Phone: 08-405 41 00 or 08-405 10 00 (Government switchboard)
Web site: Foreign Office (in Swedish)
Email: ud-kc@foreign.ministry.se
Fax: 08-723 11 76
Embassies:
Thailand:
Bangkok: +66 22 63 72 00
Phuket: +66 76 21 10 44
Adress: Pearl Village Hotel, Nai Yang Beach and National Park i Phuket stad
My Travel 
Ving o Always): +66 18 930 307
Apollo: 
+66 76 21 0445, rum P01
Detour + 66 408 818 97/98 Phuket
08-723 46 00 office in Stockholm
  • Switzerland
    • For Swiss Citizens, please contact, Consulate General of Switzerland, 102 Maker Chambers 4, 10th floor, 222 Nariman Point, Mumbai 21. Tel: +91 22 22884563 / 6465, Email: vertretung@mum.rep.admin.ch Tourists/ Swiss citizens can contact this point person, and will redirected to help no matter which country they are in.
    • Other helpline numbers in Switzerland: Swiss Federal Department of Foreign Affairs +41-31-3253333/ Major Swiss travel agencies +41-1-2833999/REGA (Swiss Air Ambulance) +41-333-333-333
  • United States
    • American Citizens Enquiry
      • Toll Free number - 888 407 4747
      • Overseas number - 317 472 2328
      • Or you call call American Citizens Services and Crisis Management at 202 647 5225